Behind the scenes

DELIVERING DIGITAL ENGAGEMENT AT SCALE FOR PEACE DIRECT.

If lockdown has taught us anything it’s that perspective is important - taking time out to pause, reflect and refocus. So at Rally, we’ve done just that with our first ever client, Peace Direct.

A partnership to build a new approach

When we set up Rally, we wanted to create a new way of working: one that is focused on collaboration and partnership, so clients are empowered to transform how they mobilise the public at scale. A movement, not a moment. Lasting change, not a one hit wonder.

We share these values with Peace Direct. Their approach to peacebuilding in the field is unique amongst INGOs and they wanted to carry on this non traditional approach to radically change how they engage the public at scale. All of this with a view to ultimately making their income - and with that their work - sustainable.

So we were both really excited to be able to form a partnership back in November 2018 to work together to create a Digital Engagement Strategy. A strategy to build an engaged community of digital supporters, joined by a desire to build long term peace - and so lay the foundation to create sustainability and lasting, impactful change. 

As Gemma Britton, Head of Fundraising and Communications at Peace Direct said, ‘Our work together has felt very much like a partnership because Rally’s values and approach are so well aligned with our own work with peacebuilding partners around the world. Those of collaboration, learning, innovation, being honest about what’s not working, and always holding long-term success and sustainability at the heart of what we do.’

DRC_20160708_0198.jpg

A joined up plan for lasting change

Key to our approach was establishing the levers that would drive us forward to deliver scale, sustainably and for the long term. This meant reviewing Peace Direct’s whole digital ecosystem - from search to social, content to conversion - so we could understand how everything works together and then identify opportunities to take co-ordinated action to transform performance.

From this we created a plan for radical change: a plan where our actions were always led by data and in service of a clear goal shared across fundraising and communications. Namely to deliver, more reach, more action, more money and more impact.

We made it easier for people to find us, overhauling our use of the Google Grant to transform the number and quality of visitors to our website.  

And because there’s no point increasing web traffic if you make it hard for those visitors to take action, we focussed on improving our conversion in our priority areas for engagement - our email sign up and donation pages. 

Alongside that, we updated our opt-in wording to help build Peace Direct’s community of digital supporters so we could have ongoing communication with as many supporters as possible.

And to make that communication more effective and responsive, we overhauled our email programme - its frequency, content and call to action - to make it geared towards inspiring ongoing action from the community we’re building.

And we didn’t just build a digital community through email, we radically improved our performance in social too, using a storytelling approach to transform reach and engagement.

Embedding new ways of working

All of this was underpinned by a focus on fundamentally changing how the Peace Direct team works forever. Firstly they busted through the old silos of fundraising and communications and put in place shared goals and plans to deliver them. And we adopted a long term view - that this was a never ending journey, where we would always be testing and learning from the data to refine our approach and keep moving forward and building success.

Most importantly Rally helped equip the Peace Direct team to be self sufficient to carry on this journey themselves by bringing in the right partners to share their expertise - Jon who helped us shape the strategy, Chris who trained us in how to use our Google grant more effectively, Rachel who helped us learn how to make our email programme more responsive and Jean who worked with us to build scale, response and engagement in Facebook.

Gemma says ‘After many years in the non-profit sector, it’s been a refreshing change to work with an agency partner which isn’t closed off to working with other experts and most importantly does not create a cycle of long-term over-reliance on their support. A core facet of our work together is that we identify the gaps in our knowledge and operations so as we deliver improvements, the team is also upskilled to do this work ourselves moving forward. This makes it much better value for Peace Direct, much more fulfilling for the team, and crucially we will be able to continue delivering really impactful digital engagement work in the long term’. 

Nigeria_2017_4419.jpg

Seeing the cumulative impact

A year and a half down the line, with Rally’s help, Peace Direct have not only created the foundations for long term sustainability, but have already made tangible strides forward in their digital engagement approach.

  • The email file has grown by over 600% since January 2019 and it continues to grow at an extremely cost effective rate.

  • We’ve increased reach and engagement in Facebook by over 400% and successfully converted this engagement into action through more effective paid social strategies.

  • The quality of web traffic has significantly increased as we have focussed on our use of the Google Grant. Traffic from this source has increased by over 150%, with an incredible 1,000%+ increase in the conversion of this traffic to our engagement goals.

  • We’ve launched Facebook fundraising campaigns that have delivered significant income through the use of virtual events.

A new dynamic for the future

These are the first steps in a long journey to transform how Peace Direct engages the public at scale digitally, but we are all excited by the cumulative impact of our efforts so far. And based on what we’ve learnt to date we’ve set goals for the next 12 months to keep on growing scale and improving engagement.

And this success is sustainable because the Peace Direct team is empowered to keep evolving and refining the approach using the skills, confidence and knowledge they’ve acquired - all with an unrelenting focus on their shared goal and with the tools to measure their progress.

Gemma said, ‘Peace Direct’s work with Rally has been transformational. It’s provided us with knowledge, ambition and a real focus on delivering results which will ultimately allow us to shine more of a spotlight on people building peace around the world and give them the support which works for them. We no longer seek out small wins - in a niche sector which has struggled to cut through with the public, we are now seeing that with the right strategy people do believe in our cause and are willing to support us. Rally has given us the confidence to know we can and should be striving for growth and scale.’ 

So while Rally is still very much part of the next chapter, thanks to how we’ve worked together our dynamic has changed. The Peace Direct team is firmly in the driving seat. And we couldn’t be happier about that. Because that was the initial plan.

DRC_20160708_0028.jpg

Photographs are supplied by Peace Direct and were taken by Greg Funnell.

THERE CAN BE NO RETURN TO NORMAL BECAUSE NORMAL WAS THE PROBLEM TO BEGIN WITH

Early in the UK COVID-19 lockdown, inspired by a tweet containing an image of some graffiti on a wall in Hong Kong, we reached for our ink pad and alphabet stamps and made some marks onto a piece of blank paper.

It made us feel better.

We posted it on Instagram, some people liked it, some people said we should turn it into something. So we did. And we posted it to a few people whose home address we had. Who posted it to their social media. Which meant more people asked if they could have one. So we sent more. And that kept on happening.

We’ve sent close to 200.

To people we know and to people we don’t.

We sent one to someone we’d never met before, who asked us to send one to her gran whose dog had passed away that week as she thought it would cheer her up. We hope it did. And we sent one to a mate who messaged us back to say thank you and then died a week a later. And we miss him terribly.

And now the words that we borrowed from a tweet seem even more relevant than they did in March.

If you want one in the post let us know. International dispatch subject to delay.


Main photo by Nicholas Green on Unsplash

RALLY APPOINTED BY JCWI TO HELP DEVELOP THEIR DIGITAL MOBILISATION STRATEGY

We are delighted to announce that we’ve been appointed by the Joint Council for the Welfare of Immigrants (JCWI). 

JCWI-01.jpg

JCWI is an incredible, small but mighty organisation that fights for the rights of immigrants. It’s an organisation that defines its vision of the UK as a country in which the benefits of migration are celebrated and shared, with no community left behind. A place where newcomers are safe and welcome, and communities are strong and open. A country in which the politics of migration do not rely on or fuel fear, division and animosity.

These are values which we wholeheartedly subscribe to.

Over the next few months we are going to be working with their amazing team to define a digital mobilisation strategy, framework and plan that will enable them to radically increase the scale of the public’s engagement with their work. Our overall aim is to deliver more reach, more engagement, more supporters, more donors and ultimately more impact on the lives of the people JCWI exists to support.

Satbir Singh, CEO of JCWI said, “We’re really excited to be working with Rally to improve our in-house digital mobilisation capabilities. Working with Rally will help us determine the strategies and tactics we need to attract, mobilise and retain the public's support at a critical time for migrants’ rights’. 

Paul de Gregorio, founder of Rally said, “It’s a dream to be able to work with such an impressive organisation as JCWI. Migrant rights is an issue that we hold dear and we couldn’t be happier to be able to help JCWI deliver on their mission’.


Main image by Markus Spiske via Unsplash

POSTAVME SA SPOLOČNE : LET’S STAND TOGETHER.

When we blogged about this film to mark Holocaust Memorial Day a few weeks ago we had no idea what would happen next.

You will need to view this film on YouTube.

A friend of ours from Slovakia, Zuzana Suchová, saw our post and got in touch.

Zuzana is a phenomenal human being. We met her when we spoke together at an event in Slovakia when she shared her digital fundraising story from the winning 2019 presidential campaign that saw the election of Slovakia’s first woman president. 

Zuzana knew that the film would be a great way to combat the rise of a vile far right, Neo-Nazi party who were polling high in the Slovakian elections. And she asked if we could help connect her to the film’s makers, because she wanted to make a Slovakian version with Slovakian sporting celebrities. Time was of the essence because when she asked us there were only 35 days until polling day.

We decided we wanted to do everything we could to make this happen. Because, we really don’t like Nazis.

A friend of ours Juliet, connected us to Malcolm, the film director who made the original film for the Holocaust Memorial Centre here in the UK.

Malcolm is amazing. He provided all the support and guidance the team in Slovakia could ever ask for. And more.

Malcolm connected us to Marc. Marc is the Interim CEO at the Holocaust Memorial Centre. Marc was also amazing, saw exactly what we were trying to do and made it very easy for us to do it.

And then Zuzana and a group of Slovak activists, filmmakers, production professionals and sports celebrities made it happen. Lots of late nights, lots of video calls and a few wobbles later they launched this. 

And they did it in less than 20 days from getting approval to launching the film.

We couldn’t be more proud of them, everyone else who collaborated to make this happen and our small role in making it happen.

And that Neo Nazi party in Slovakia? They did much worse in the elections than the polls said they would. Which is great, because we f*cking hate Nazis.

CLIMATE STRIKE. SEE YOU ON THE STREETS.

No ifs. No buts. Rally is closed on the 20 September for the Global Climate Strike.

You will find us with (hopefully) thousands of others at Millbank in London. If you’re there it would be fab to say hello.

You can find details of the most local strike to you here.

And because we like to be useful, we’ve made some A3 poster and Instagram sized graphics for you to download and use.

And if you’re making your own sign. Here’s a useful guide.

Be safe and be very noisy.


Closed photo by Tim Mossholder on Unsplash

DOING ACE WORK WITH THE CHILDREN'S SOCIETY

DOING ACE WORK WITH THE CHILDREN'S SOCIETY

Natalie, Director of Supporter Giving & Engagement, said “We’re really committed to driving forward a new approach to attracting supporters at TCS and we knew that implementing it would require us to work differently. So Rally and PDG were the perfect choice to come in, shake things up and help us take those first brave steps towards our vision.”

ARE YOU READY FOR TRUMP?

As we’re sure you all know, Donald Trump is visiting the UK next week. Because we like to be helpful, we’ve produced this simple guide to creating the best protest signs.

But don’t worry if you haven’t got the time to make your own. We’ve also produced a series of free designs for you to download, print and attach to your placard of choice.

The designs are available in a variety of sizes and colours. So, whether you’re attending the march in person or showing your support digitally – there’s something for you.

If you need the details for the London march, you can find them here.

And know your rights, this guide from Liberty has all you need to know.

Have fun, be safe and make a lot of noise.

Photo by Alice Donovan Rouse on Unsplash

MAKE NEW CONNECTIONS. SPARK NEW ANSWERS.

Last night around 70 do-gooders and troublemakers from charities, campaign groups and the world of politics descended on Newspeak House in London for our free community screening of ‘Knock Down The House’.

If you don’t know it, ‘Knock Down The House’ is a brilliant documentary that takes you behind the scenes as four determined women, including Alexandria Ocasio-Cortez (AOC to her friends), challenge big money politics in the 2018 race for Congress in the USA.

It was such an inspiring and moving film. And as we watched these four incredible women run their campaigns, there were moments of real emotion and plenty of tears in the room.

The very best thing was sharing the experience with so many talented people and hearing a diverse set of views, opinions and perspectives from the room when the film was over (expertly facilitated by Jo Kerr).

IMG_20190513_203435.jpg

When we set up Rally we promised ourselves we’d do more to bring groups of people together. It’s too easy to go to the same events, see the same speakers and hear the same messages. We passionately believe that if we all meet people from outside of our fields, we learn new stuff, we make new connections that can spark new answers to old problems and it’s more fun. Last night was our first step towards keeping our promise and, from the buzz in social, we can already see that new connections have been made and interesting conversations have started - which has made us so very happy.

Watch this space and Twitter for details of future events.

And thanks again to all the amazing people who showed up on a Monday night and made it such a great evening.

And if you want to put on a screening, all the details on how to do it are here and here. Do it. It’s fun.

Paul





INTERNATIONAL WOMEN'S DAY 2019

For International Women’s Day we’ve collated these amazing quotes from four incredible women. They are quotes that inspire us and we hope inspire you.

And while we’ve got your attention, go and check out Level Up. They are amazing people doing incredible work. This week they are running a campaign aimed at Facebook, calling on them to take seriously the online harassment of women. You can get involved in that campaign here. Or you can give them a couple of quid towards their new office here.